Portal and Subscriptions
Portal accounts identify organization members. Application API keys identify software calling the data API.
Open Customer Portal, select an application, then use:
- Subscriptions & Access to inspect platform-assigned access.
- Application Keys to issue or inspect key status.
- Usage to inspect the latest 30 days.
Whale creates data products and assigns, renews, pauses, or cancels subscriptions. Organization users cannot expand datasets, platforms, fields, or quotas themselves.
Effective access = organization ceiling ∩ data product scope ∩ granted subscription scope
Multiple active subscriptions are combined. Expiration or cancellation removes only the access granted by that subscription.
| Role | View apps | Create apps | Issue keys | View subscriptions and usage |
|---|---|---|---|---|
| owner / admin | Yes | Yes | Yes | Yes |
| developer / viewer | Assigned apps | No | No | Yes |
The full API key is shown once at creation. Portal later exposes only its prefix and usage metadata.