---
title: Portal and Subscriptions
description: Manage applications and inspect subscriptions, keys, and usage.
---

# Portal and Subscriptions

Portal accounts identify organization members. Application API keys identify software calling the data API.

```mermaid
flowchart LR
  platform[Whale Platform] --> product[Data Product]
  product --> subscription[Application Subscription]
  organization[Organization] --> application[Application]
  application --> subscription
  subscription --> scope[Datasets / Platforms / Fields / Quotas]
  application --> key[Application API Key]
  key --> api[Data API]
```

Open [Customer Portal](/portal), select an application, then use:

1. **Subscriptions & Access** to inspect platform-assigned access.
2. **Application Keys** to issue or inspect key status.
3. **Usage** to inspect the latest 30 days.

Whale creates data products and assigns, renews, pauses, or cancels subscriptions. Organization users cannot expand datasets, platforms, fields, or quotas themselves.

```text
Effective access = organization ceiling ∩ data product scope ∩ granted subscription scope
```

Multiple active subscriptions are combined. Expiration or cancellation removes only the access granted by that subscription.

| Role | View apps | Create apps | Issue keys | View subscriptions and usage |
| --- | --- | --- | --- | --- |
| owner / admin | Yes | Yes | Yes | Yes |
| developer / viewer | Assigned apps | No | No | Yes |

The full API key is shown once at creation. Portal later exposes only its prefix and usage metadata.

